F.A.Q.

Customers can explore and filter providers and request bookings through CHOICE. In order to send a booking request a verified phone number, matching government issued ID and selfie as well as full deposit of the entire service fee are required. Afterwards the provider can either accept, reject, suggest a new time for the booking or chat for more information. Once the meeting is accepted a refund is only possible if cancellation happens > 24 hrs before the time of the confirmed meeting or in case of a no-show by the provider or cancellation by the provider for personal reasons. Upon successful check-in via QR code of the meeting the funds are released from escrow to the provider. In case of no-shows, cancellations within 24 hrs of the meeting or behavioral guidelines (i.e. CHOICE Code) violations the funds are immediately released from escrow to the provider. After each meeting a mandatory post-meeting feedback must be completed confirming behavioral guideline compliance.

Communication on CHOICE is 1:1 between phone verified customers and providers, ensuring privacy and clarity in interactions. Customers can send a meeting request directly from within the chat. This requires pre-payment of the service fee into escrow as well as ID & selfie verification.

CHOICE sets minimum prices for services to prevent price dumping and protect providers. If you would like to offer lower prices and have a justification for it please reach out to us and we will consider your request. We understand the implications minimum prices can have on providers and want to make sure that those implications are only to the benefit of the provider community.

It is important to note that in-person meetings with strangers always carry considerable risk. CHOICE provides an additional verification and payment processing as well as scheduling layer but does not replace commonly used safety protocols and vibe checks. If you are new to the provider community please make sure to get a more experienced mentor to educate you on the state-of-the-art processes. You will not find these processes online since they are kept confidential for potential bad actors not to be able to circumvent them. CHOICE ensures that every client needs to verify themselves with a valid government issued ID and matching selfie. We use GBG Plc for this process, a banking grade verification provider. Additionally every booking request requires a 100% deposit of the service fee into our escrow account. This amount will be released to you when A) check-in with the customer is successful or B) if the customer does not show up to the meeting or cancels less than 24 hrs before the meeting or C) if the customer violates our CHOICE Code behavioral guidelines prior or during your meeting. After each meeting a mandatory feedback regarding the compliance of our behavioral guidelines needs to be given. In case there was a violation of our CHOICE Code by any party we can suspend account access indefinitely. This is unique to our platform since account suspension is verified identity based unlike other platforms that use easily changeable identifiers such as phone numbers or email addresses. We are also working on a strike system to report minor violations of the behavioral guidelines that will be visible on the user profile when that user interacts with other users in the community.

Yes, CHOICE empowers its providers to decide their offered services and prices while keeping 100% of those prices (CHOICE makes money by marking up 10% to the customer side). Providers can suggest new service additions, which CHOICE will review for legal compliance and add. Our aim is to have as many as possible services listed to increase transparency and reduce ambiguity.

We are available globally however the services that can legally be rendered differ by location. If you would like to add availability in a location you can't find just send us a message and we'll add the city to our list ensuring legal compliance for providers and customers.

Absolutely. CHOICE is an inclusive platform and available to everyone. We engages with the LGBTQIA+ community to ensure accessibility and support. Users are encouraged to report any instances of exclusion or inappropriate content.

Just log in to your account and click on "Deactivate your profile to make changes". Keep in mind that for your changes to take effect you have to re-submit the profile for approval since we need to ensure compliance with our guidelines and consistency.

Registration is online via CHOICE's website. For initial registration a verified phone number is required. Afterwards there is a guide through the entire profile creation process. Each provider can activate their profile for either the companionship section, the intimacy section or both sections of the CHOICE platform. Both sections can contain different images, prices and intro texts but are linked to the same verified phone number. After completing the profile creation a valid government issued ID has to be submitted and a selfie taken. If they match the profile can be submitted for approval. Our approval process is documented on our Info Hub.

If your booking request hasn't been accepted by the provider you can cancel anytime against a full refund or make changes to the booking request. For accepted booking requests you will get a full refund if you cancel up to 24 hours before the meeting.

CHOICE is an inclusive community so we don't moderate provider profiles. We ensure authentic and accurate representation however with a very strict verification process. Any photo uploaded to our platform is cross-checked with a government issued ID and selfie. If photos uploaded on a provider profile don't contain the face for verification we ask for the photo to be removed or for a verification photo with the face visible (e.g. if a photo of hands is uploaded we will ask for a verification photo where the hands and face are visible, verify it and then allow the photo with only the hands visible onto our platform). All personal details need to be truthfully entered. Our system verifies any available details (such as age) with the government issued ID. If it returns an error we either ask for correction to the correct age group or removal of the age indication. We have a total of 6 verification levels with the lowest one level 1 being government issued ID and selfie verification. The levels range from chat based interviews to audio and video calls to an in-person interview with CHOICE staff. The last level is community verification. If you ever have questions regarding our verification process please don't hesitate to reach out anytime.

At the time of the booking request a full deposit of the entire service fee into our escrow account is required. The funds will be released to the provider upon successful check-in. Any deposits are fully refundable until 24 hrs before the meeting provided the booking request was accepted by the provider. Booking requests pending decision of the provider can be cancelled anytime with a full refund. For any other paid services such as chatting and paid content or tips a top-up is required. This can be done on our website and supported payment methods are TWINT (Switzerland only), Postfinance (Switzerland only), credit cards, phone (Switzerland only), text message (Switzerland only) or wire transfer.

It is important to note that in-person meetings with strangers always carry considerable risk. CHOICE uses technology and verification processes such as remote and in-person interviews with providers to validate independency and ensure the behavioral guidelines are understood and accepted. Additional safety features are the ability to report behavioral guideline violations directly from within the chat or during the post-meeting feedback and the payment escrow functionality which ensures funds are only transferred after a successful check-in.

If the provider cancels before the check-in has happened (i.e. before the meeting) you will receive a full refund of the service fee paid into escrow.

This is very individual to each provider but based research done by CHOICE it is recommended to provide all information necessary to directly make a decision for the booking request. Avoid messages like "Hi! How are you?" since they make it difficult for providers to assess your sincerity level. The best signal you can give to get the highest response rate is to make a booking request for a specific date, time, duration and location and then sending a chat message to the provider introducing yourself and providing some information about your preferences for the meeting. The booking request signals to providers that you have gone through the ID verification and have made payment for the deposit. The personal message will then give a better idea of your expectations for the meeting and any necessary preparations the provider has to take into account. If you are not ready to make a booking request but would still like to contact the provider be upfront about what it is you are seeking. If you simply want to chat make that clear. Honest and direct communication is appreciated by providers since it signals that you are considerate with their time.

We have a very strict photo verification process which requires every photo to be validated against a selfie and government issued ID. For providers that don't show their face due to privacy reasons we have verified similar photos where the face was visible (e.g. a photo with only a pair of hands visible will get verified by a photo where the hands and face are visible).

Unlike with other platforms and online directories you never share your phone number with anyone. Phone and ID verification is strictly towards the platform. We never share your data. All published providers within the CHOICE community are fully verified with a valid government issued ID and matching selfie. Everyone commits to adhere to our CHOICE Code behavioral guidelines which include confidentiality. After each meeting both parties need to confirm compliance with the behavioral guidelines. Violations can lead to permanent account suspension which is verified identity based (unlike with other platforms that use phone number or email addresses which can be easily changed). With this system our aim is to build trust and safety within the community.

Our aim is to create a safe environment for everyone. Part of this effort is to protect clients from scams by verifying all information shared on a provider profile (e.g. images, videos, information shared in the bio, certifications and diplomas etc.) and by holding the service payment in escrow until a successful check-in at the meeting with the verified provider. You can also report behavioral guideline violations anytime during the chat or the post-meeting feedback form.

Non-compliance with the CHOICE Code can be reported at any time. We investigates reported issues, especially when communication occurs on the platform, to take appropriate action or provide recommendations on actions to be taken by the user.